{"id":136,"date":"2026-10-31T05:05:20","date_gmt":"2026-10-31T05:05:20","guid":{"rendered":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/"},"modified":"2026-11-01T05:14:32","modified_gmt":"2026-11-01T05:14:32","slug":"getting-started","status":"publish","type":"page","link":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/","title":{"rendered":"Getting started with MyCarerHub"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0 mch-section mch-site-header  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_4 et_pb_column et_pb_column_0 mch-brand-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style>\/* MyCarerHub shared website styles \u2014 restrained colour, aligned typography. *\/.mch-section{--mch-ink:#29323d;--mch-grey:#f4f5f7;--mch-yellow:#e7d045;--mch-purple:#6d2ea3;color:var(--mch-ink);font-family:Inter,Arial,Helvetica,sans-serif}.mch-section,.mch-section *{box-sizing:border-box}.mch-section.et_pb_section{padding:72px 0!important}.mch-section.et_pb_section>.et_pb_row{width:calc(100% - 64px)!important;max-width:1180px!important;padding:0!important;margin:0 auto 28px!important}.mch-section.et_pb_section>.et_pb_row:last-child{margin-bottom:0!important}.mch-section .et_pb_text{font-family:Inter,Arial,Helvetica,sans-serif!important;font-size:17px!important;line-height:1.75!important;color:var(--mch-ink)!important;margin-bottom:24px!important}.mch-section .et_pb_text p{font-family:inherit!important;font-size:inherit;line-height:inherit;padding-bottom:0!important;margin:0 0 18px!important}.mch-section .et_pb_text p:last-child{margin-bottom:0!important}.mch-section .et_pb_heading{margin:0 0 24px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container .et_pb_module_heading{font-family:Inter,Arial,Helvetica,sans-serif!important;font-weight:700!important;color:#29323d!important;padding:0!important;line-height:1.18!important;letter-spacing:-.8px!important;text-wrap:balance}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h1.et_pb_module_heading{font-size:54px!important;letter-spacing:-1.6px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:36px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h3.et_pb_module_heading{font-size:24px!important;letter-spacing:-.35px!important}.mch-section .mch-section-label.et_pb_text{margin-bottom:18px!important}.mch-section .mch-eyebrow{font-size:12px!important;font-weight:700;letter-spacing:1.25px;line-height:1.5!important;text-transform:uppercase;color:var(--mch-purple)}.mch-section .mch-meta{font-size:13px!important;line-height:1.6!important;color:#5b626c}.mch-section a{color:#6d2ea3;text-underline-offset:4px}.mch-section a:focus-visible,.mch-section summary:focus-visible{outline:3px solid #6d2ea3;outline-offset:5px;border-radius:4px}.mch-section .et_pb_button_module_wrapper{margin-bottom:0!important}.mch-section .et_pb_button{display:inline-flex!important;align-items:center;justify-content:center;min-height:48px;padding:13px 20px!important;font-family:Inter,Arial,Helvetica,sans-serif!important;font-size:15px!important;font-weight:700!important;line-height:1.35!important;border:2px solid #e7d045!important;border-radius:6px!important;background:#e7d045!important;color:#29323d!important;text-decoration:none!important;box-shadow:none!important;transition:background-color .16s,border-color .16s!important}.mch-section .et_pb_button:after{display:none!important}.mch-section .et_pb_button:hover{background:#dcc43b!important;border-color:#dcc43b!important;padding:13px 20px!important;transform:none!important}.mch-section .mch-button-secondary .et_pb_button,.mch-section .et_pb_button.mch-button-secondary{background:#fff!important;border-color:#29323d!important}.mch-section .mch-button-secondary .et_pb_button:hover,.mch-section .et_pb_button.mch-button-secondary:hover{background:#f4f5f7!important;border-color:#29323d!important}.mch-section ul,.mch-section ol{padding-left:1.25em;line-height:1.75}.mch-section li{padding-bottom:8px}.mch-section .et_pb_text,.mch-section .et_pb_heading{overflow-wrap:break-word}.mch-section .mch-reading-column{width:100%!important;max-width:920px}.mch-section .mch-reading-column .et_pb_heading:not(:first-child){margin-top:30px!important}.mch-section .mch-reading-column .mch-section-label+.et_pb_heading{margin-top:0!important}\/* One compact header. The logo artwork itself is unchanged. *\/.mch-section.mch-site-header.et_pb_section{padding:10px 0!important;border-top:3px solid #e7d045;border-bottom:1px solid #e2e5e9;background:#fff!important}.mch-site-header.et_pb_section>.et_pb_row{display:flex!important;align-items:center;gap:28px;margin-bottom:0!important}.mch-site-header .et_pb_row:after{display:none!important}.mch-site-header .mch-brand-column{flex:0 0 220px;width:220px!important;margin:0!important}.mch-site-header .mch-navigation-column{flex:1;min-width:0;width:auto!important;margin:0!important}.mch-site-header .et_pb_code{margin:0!important;padding:0!important}.mch-site-header .et_pb_image{width:220px!important;max-width:220px!important;margin:0!important}.mch-site-header .et_pb_image img{width:100%;height:auto;display:block}.mch-site-header .et_pb_text{margin:0!important}.mch-nav{display:flex;flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:4px 20px;font-size:14px;line-height:1.4}.mch-nav a{display:inline-flex;align-items:center;min-height:44px;padding:8px 0;color:#29323d;font-size:14px!important;font-weight:600;text-decoration:none!important;white-space:nowrap}.mch-nav a:hover,.mch-nav a[aria-current=page]{color:#6d2ea3;box-shadow:inset 0 -2px #e7d045}.mch-nav .mch-nav-cta{background:#e7d045;border:2px solid #e7d045;border-radius:6px;padding:11px 17px;color:#29323d!important;box-shadow:none!important;min-height:48px;font-weight:700}.mch-nav .mch-nav-cta:hover{background:#dcc43b;border-color:#dcc43b}.mch-skip{position:absolute;left:16px;top:-100px;z-index:99999;padding:12px 16px;background:#fff;color:#29323d}.mch-skip:focus{position:fixed;top:44px}\/* Hero and normal editorial sections. *\/.mch-hero.et_pb_section{padding:64px 0 68px!important}.mch-hero .et_pb_heading{max-width:650px}.mch-lead{max-width:820px}.mch-hero-row{display:flex!important;align-items:center;gap:48px}.mch-hero-row>.et_pb_column{width:calc(50% - 24px)!important;float:none!important;margin:0!important;min-width:0}.mch-hero-row:after{display:none!important}.mch-hero-row .et_pb_button_module_wrapper{display:inline-block;margin-right:10px!important;margin-bottom:18px!important}.mch-hero-row .et_pb_text:last-child{margin-bottom:0!important}.mch-photo{margin:0}.mch-photo img{display:block;width:100%;height:auto;aspect-ratio:3\/2;object-fit:cover;border-radius:12px}.mch-hero-photo{padding:0!important}.mch-hero-photo .mch-photo img{aspect-ratio:3\/2;object-position:center;max-height:none}.mch-card{border:1px solid #dce0e5;border-radius:12px;padding:28px!important;background:#fff}.mch-note{border-left:3px solid #e7d045;padding:12px 0 12px 24px!important}.mch-number{font-size:30px!important;font-weight:700;line-height:1.2!important;color:#6d2ea3}\/* Panels use a shared neutral surface. Source order remains text then image. *\/.mch-stack.et_pb_section{overflow:visible!important;isolation:isolate;contain:none!important;background:#f4f5f7!important}.mch-stack-intro>.et_pb_column{max-width:880px}.mch-section.mch-stack.et_pb_section>.mch-stack-intro{margin-bottom:42px!important}.mch-section.mch-stack.et_pb_section>.mch-stack-panel{position:relative!important;top:auto;min-height:440px;overflow:visible!important;background:#fff!important;border:1px solid #dce0e5;border-radius:16px;padding:36px!important;margin-bottom:88px!important;box-shadow:0 8px 26px rgba(41,50,61,.045)}.mch-section.mch-stack.et_pb_section>.mch-stack-panel:last-child{margin-bottom:0!important}.mch-stack-panel .et_pb_text:last-child{margin-bottom:0!important}.mch-stack-panel .et_pb_code{margin-bottom:0!important}.mch-stack-panel .mch-photo img{height:340px;min-height:0;max-height:none;object-fit:cover}.mch-stack-panel .et_pb_heading{margin-bottom:22px!important}.mch-section.et_pb_section .mch-stack-panel .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:32px!important;line-height:1.2!important;letter-spacing:-.65px!important}.mch-stack-panel .et_pb_text{font-size:16px!important;line-height:1.7!important}.mch-panel-1{z-index:1}.mch-panel-2{z-index:2}.mch-panel-3{z-index:3}.mch-feature-list{list-style:none!important;padding:0!important;margin:0!important}.mch-feature-list li{padding-bottom:12px!important}.mch-feature-list p{font-size:15px!important;line-height:1.65!important;margin:5px 0 0!important}\/* Shared bottom CTA and footer keep the same type and button language. *\/.mch-section.mch-cta.et_pb_section{background:#f4f5f7!important;border-top:1px solid #e0e4e8}.mch-cta>.et_pb_row{display:flex;align-items:center;gap:40px}.mch-cta>.et_pb_row>.et_pb_column{margin:0!important}.mch-cta>.et_pb_row>.et_pb_column:last-child{text-align:right}.mch-section.mch-trial-invitation.et_pb_section{padding:24px 0 72px!important;background:#fff!important}.mch-section.mch-trial-invitation.et_pb_section>.mch-invitation-card{padding:44px 48px!important;border:1px solid #d4dae1;border-top:4px solid #e7d045;border-radius:12px;background:#fff;box-shadow:0 8px 24px rgba(41,50,61,.04)}.mch-trial-invitation .mch-invitation-copy{float:none!important;width:100%!important;margin:0!important;text-align:left!important}.mch-trial-invitation .et_pb_heading{max-width:900px}.mch-trial-invitation .et_pb_text{max-width:800px;margin-bottom:28px!important}.mch-trial-invitation .et_pb_button_module_wrapper{text-align:left!important}.mch-section.mch-footer.et_pb_section{padding:48px 0 28px!important;background:#f4f5f7!important;border-top:1px solid #dce0e5}.mch-section.mch-footer.et_pb_section>.mch-footer-columns{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));align-items:start;gap:48px;margin-bottom:32px!important}.mch-footer>.mch-footer-columns:after{display:none!important}.mch-footer .mch-footer-column{float:none!important;width:100%!important;min-width:0;margin:0!important;text-align:left!important}.mch-footer .et_pb_text{font-size:15px!important;line-height:1.7!important}.mch-footer .mch-footer-column>.et_pb_text:last-child{margin-bottom:0!important}.mch-footer .et_pb_heading{margin-bottom:16px!important}.mch-section.mch-footer.et_pb_section .et_pb_heading .et_pb_heading_container h3.et_pb_module_heading{font-size:20px!important;line-height:1.3!important;letter-spacing:-.2px!important}.mch-footer .mch-footer-tagline{font-weight:600}.mch-section.mch-footer ul.mch-footer-links{list-style:none!important;padding:0!important;margin:0!important}.mch-footer .mch-footer-links li{padding:0!important;margin:0!important}.mch-footer .mch-footer-links a,.mch-footer .mch-footer-email a{display:inline-flex;align-items:center;min-height:44px;padding:8px 0;color:#29323d;text-decoration:none;line-height:1.5;overflow-wrap:anywhere;max-width:100%}.mch-footer .mch-footer-links a:hover,.mch-footer .mch-footer-email a:hover{text-decoration:underline}.mch-footer .mch-footer-email{margin:0!important}.mch-section.mch-footer.et_pb_section>.mch-footer-details{padding-top:24px!important;border-top:1px solid #dce0e5}.mch-footer .mch-footer-details .et_pb_column{width:100%!important;margin:0!important}.mch-footer .mch-footer-details .et_pb_text{font-size:13px!important;line-height:1.65!important;color:#5b626c!important;margin:0!important}.mch-footer .mch-footer-details .et_pb_text p{margin-bottom:8px!important}.mch-footer .mch-footer-details .et_pb_text p:last-child{margin-bottom:0!important}.mch-footer .mch-footer-abn{display:inline-block}.mch-toc{display:flex;flex-wrap:wrap;gap:12px 24px}.mch-toc a{font-weight:600}.mch-faq{border:1px solid #d0d5dc;border-radius:8px;background:#fff;color:#29323d}.mch-faq summary{padding:20px 24px;font-weight:700;cursor:pointer;min-height:44px;color:#29323d;line-height:1.55}.mch-faq summary::marker{color:#6d2ea3}.mch-faq[open]{border-left:3px solid #6d2ea3}.mch-faq-answer{padding:0 24px 24px}.mch-faq-nav.et_pb_section{padding:26px 0 0!important}.mch-table-wrap{overflow-x:auto}.mch-table{width:100%;border-collapse:collapse;font-size:15px;line-height:1.65}.mch-table th,.mch-table td{text-align:left;vertical-align:top;padding:16px!important;border-bottom:1px solid #d9dee4!important}.mch-table th{background:#f4f5f7;font-weight:700}@media(min-width:981px){ .mch-footer .mch-footer-column:nth-child(2){width:fit-content!important;max-width:100%;justify-self:center} .mch-footer .mch-footer-column:nth-child(3){width:fit-content!important;max-width:100%;justify-self:end} .mch-stack-panel{display:flex!important;align-items:center;gap:40px} .mch-stack-panel>.et_pb_column{width:calc(50% - 20px)!important;margin:0!important;float:none!important;min-width:0} .mch-stack-panel:after{display:none!important} .mch-panel-image-left>.mch-panel-media{order:-1}}@media(min-width:981px) and (prefers-reduced-motion:no-preference){ .mch-section.mch-stack.mch-stack-ready.et_pb_section>.mch-stack-panel{position:sticky!important;top:var(--mch-sticky-top,24px)}}@media(max-width:1100px){ .mch-nav{gap:4px 14px}.mch-nav a{font-size:13px!important}.mch-nav .mch-nav-cta{padding:11px 14px} .mch-site-header .mch-brand-column{flex-basis:195px;width:195px!important}.mch-site-header .et_pb_image{width:195px!important;max-width:195px!important} .mch-hero-row{gap:32px}.mch-hero-row>.et_pb_column{width:calc(50% - 16px)!important}}@media(max-width:980px){ .mch-section.et_pb_section{padding:52px 0!important} .mch-section.et_pb_section>.et_pb_row{width:calc(100% - 48px)!important} .mch-site-header.et_pb_section>.et_pb_row{flex-wrap:wrap;gap:8px 24px} .mch-site-header .mch-navigation-column{flex-basis:100%;width:100%!important}.mch-nav{justify-content:flex-start} .mch-hero-row{display:block!important}.mch-hero-row>.et_pb_column{width:100%!important;max-width:760px;margin-bottom:28px!important} .mch-hero-row>.et_pb_column:last-child{margin-bottom:0!important} .mch-hero-photo .mch-photo img{aspect-ratio:3\/2;max-height:none} .mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h1.et_pb_module_heading{font-size:44px!important} .mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:32px!important} .mch-section.mch-stack.et_pb_section>.mch-stack-panel{min-height:0;padding:28px!important;margin-bottom:28px!important} .mch-stack-panel>.et_pb_column{margin-bottom:24px!important}.mch-stack-panel>.et_pb_column:last-child{margin-bottom:0!important} .mch-stack-panel .mch-photo img{height:auto;aspect-ratio:3\/2} .mch-cta>.et_pb_row{display:block}.mch-cta>.et_pb_row>.et_pb_column{width:100%!important}.mch-cta>.et_pb_row>.et_pb_column:last-child{text-align:left;margin-top:24px!important} .mch-section.mch-trial-invitation.et_pb_section{padding:16px 0 52px!important} .mch-section.mch-trial-invitation.et_pb_section>.mch-invitation-card{padding:32px!important} .mch-section.mch-footer.et_pb_section>.mch-footer-columns{grid-template-columns:minmax(0,1fr);gap:28px}}@media(max-width:600px){ .mch-section.et_pb_section{padding:40px 0!important}.mch-section.et_pb_section>.et_pb_row{width:calc(100% - 36px)!important} .mch-section .et_pb_text{font-size:16px!important;line-height:1.75!important} .mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h1.et_pb_module_heading{font-size:38px!important;letter-spacing:-1px!important} .mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:28px!important;letter-spacing:-.6px!important} .mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h3.et_pb_module_heading{font-size:22px!important} .mch-section .et_pb_heading{margin-bottom:20px!important}.mch-section .mch-section-label.et_pb_text{margin-bottom:14px!important} .mch-site-header .mch-brand-column{flex-basis:180px;width:180px!important}.mch-site-header .et_pb_image{width:180px!important;max-width:180px!important} .mch-nav{gap:2px 17px}.mch-nav a{font-size:13px!important;min-height:40px}.mch-nav .mch-nav-cta{min-height:44px;padding:9px 13px} .mch-section .et_pb_button{max-width:100%;text-align:center;white-space:normal} .mch-hero-row .et_pb_button_module_wrapper{display:block;margin-right:0!important;margin-bottom:12px!important}.mch-hero-row .et_pb_button{width:100%} .mch-section.mch-stack.et_pb_section>.mch-stack-panel{padding:24px 20px!important;border-radius:12px} .mch-section.et_pb_section .mch-stack-panel .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:27px!important} .mch-card{padding:24px!important}.mch-faq summary{padding:18px}.mch-faq-answer{padding:0 18px 18px} .mch-table th,.mch-table td{padding:10px!important} .mch-section.mch-trial-invitation.et_pb_section{padding:12px 0 40px!important} .mch-section.mch-trial-invitation.et_pb_section>.mch-invitation-card{padding:28px 24px!important} .mch-section.mch-footer.et_pb_section{padding:36px 0 24px!important}}@media(prefers-reduced-motion:reduce){.mch-section *{animation:none!important;transition:none!important;scroll-behavior:auto!important}.mch-section.mch-stack.et_pb_section>.mch-stack-panel{position:relative!important;top:auto!important}}@media print{.mch-site-header{display:none!important}.mch-section.mch-stack.et_pb_section>.mch-stack-panel{position:relative!important;top:auto!important;box-shadow:none!important;break-inside:avoid}.mch-section.et_pb_section{padding:24px 0!important}}<\/p> <p>\/* A stationary acknowledgement, between the footer columns and company details. *\/.mch-section.mch-footer.et_pb_section>.mch-footer-acknowledgement{padding:24px 0 0!important;border-top:1px solid #dce0e5;margin-bottom:24px!important}.mch-footer .mch-footer-acknowledgement .et_pb_column{width:100%!important;margin:0!important}.mch-footer .mch-footer-acknowledgement .et_pb_text{font-size:15px!important;line-height:1.75!important;color:#29323d!important;margin:0!important;max-width:1000px}.mch-footer .mch-footer-acknowledgement .et_pb_text p{margin:0!important;padding:0!important}.mch-footer .mch-footer-acknowledgement .et_pb_text p+p{margin-top:8px!important}<\/p> <p>\/* Homepage-only fix: Divi overflow wrappers must not become sticky scrollports. *\/@media(min-width:981px) and (prefers-reduced-motion:no-preference){ .mch-home-stack-ancestor{overflow:visible!important} .mch-section.mch-stack.mch-stack-ready.et_pb_section>.mch-stack-panel{position:-webkit-sticky!important;position:sticky!important;top:var(--mch-sticky-top,24px)!important}}@media print{.mch-section.mch-stack.mch-stack-ready.et_pb_section>.mch-stack-panel{position:relative!important;top:auto!important}}<\/style><p><a class=\"mch-skip\" href=\"#mch-start\">Skip to main content<\/a><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_image et_pb_image_0 et_animated et-waypoint\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<a href=\"https:\/\/mycarerhub.com.au\/\"><span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"408\" src=\"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e-768x408.png\" alt=\"MyCarerHub \u2014 home\" title=\"\" srcset=\"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e-768x408.png 768w, https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e-300x159.png 300w, https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e-1024x544.png 1024w, https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e-1536x816.png 1536w, https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png 1720w\" sizes=\"(max-width: 768px) 100vw, 768px\" class=\"wp-image-8\" \/><\/span><\/a>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_3_4 et_pb_column et_pb_column_1 mch-navigation-column  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><nav class=\"mch-nav\" aria-label=\"Main navigation\"><a href=\"https:\/\/mycarerhub.com.au\/\">Home<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=16\">For carers<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=17\">How it works<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=18\">Security<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=20\">Our story<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=21\">Help & FAQs<\/a><a class=\"mch-nav-cta\" href=\"https:\/\/mycarerhub.com.au\/?page_id=19\">Explore the beta<\/a><a href=\"https:\/\/mycarerhub.com.au\/?page_id=128\">Tester sign in<\/a><\/nav><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_1 mch-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style>#mch-start{max-width:960px;margin:0 auto;padding:36px 24px;color:#303655;font:18px\/1.65 Arial,Helvetica,sans-serif}#mch-start *{box-sizing:border-box}#mch-start h1{font-size:36px;line-height:1.2;margin:12px 0 24px;color:#303655}#mch-start h2{font-size:25px;line-height:1.3;margin:0 0 24px;color:#303655}#mch-start p{margin:0 0 20px;padding:0}#mch-start li{margin:0 0 18px;padding-left:6px}#mch-start ol{padding-left:25px}#mch-start .start-card{background:#fff;border:1px solid #bfcbce;border-radius:12px;padding:28px;margin:28px 0}#mch-start .notice{background:#fff9ec;border-left:4px solid #d99c27;border-radius:8px;padding:24px;margin:28px 0}#mch-start .notice p{margin:12px 0 0}#mch-start nav{display:flex;gap:16px;flex-wrap:wrap;margin:28px 0}#mch-start a{color:#303655;text-decoration:underline;text-underline-offset:3px}#mch-start a:focus-visible{outline:3px solid #d99c27;outline-offset:4px}#mch-start dt{font-weight:700;margin-top:24px}#mch-start dd{margin:8px 0 22px}#mch-start .start-actions{display:flex;justify-content:flex-end;gap:16px;flex-wrap:wrap;margin-top:28px}#mch-start .start-actions a,#mch-start nav a{border:1px solid #bfcbce;border-radius:8px;background:#fff;padding:12px 16px;font-weight:700}#mch-start .edition,#mch-start .eyebrow{font-size:14px}#mch-start section{scroll-margin-top:30px}@media(max-width:600px){#mch-start{padding:24px 16px;font-size:17px}#mch-start h1{font-size:30px}#mch-start .start-card{padding:22px 18px}#mch-start nav a{flex:1 1 100%}}@media print{#mch-start{max-width:none;padding:0;font-size:11pt}#mch-start nav,#mch-start .start-actions{display:none}#mch-start .start-card{break-inside:avoid;padding:15px;margin:15px 0}.mch-site-header,.mch-footer{display:none!important}}<\/style><p><main id=\"mch-start\"><\/p> <p class=\"eyebrow\">Windows beta \u00b7 Getting started<\/p> <h1>Get started in 3 steps<\/h1><p>Start on the MyCarerHub website and select <strong>Tester portal<\/strong>. You do not need a special link from support. The portal shows your next step whenever you return.<\/p> <aside class=\"notice\"><strong>Windows 11 beta: fictional information only.<\/strong><\/p> <p>Do not enter real care information, passwords or authenticator codes in feedback.<\/p> <\/aside><section class=\"start-card\" id=\"stage-1\"><h2>1. Create and secure your account<\/h2><ol><li>Select <strong>Create an account<\/strong>. Enter an email address you can access, choose a website password of at least 10 characters and enter it again to confirm. Select <strong>Create account<\/strong>.<\/li><li>Open the confirmation email and follow its link. Return to the portal and sign in if asked. Already registered? Sign in with your existing account.<\/li><li>Set up the required authenticator. Choose <strong>Set up two-step verification<\/strong> if shown. On your phone, open Google Authenticator or Microsoft Authenticator and add an account. Scan the setup QR code on the computer, or enter the private setup key. Enter the changing six-digit code on the portal and select <strong>Verify code<\/strong>.<\/li><\/ol><p>Name the authenticator entry <strong>MyCarerHub + your email<\/strong>. Use this same entry for website and desktop testing access. Never share the QR code or setup key.<\/p> <\/section><section class=\"start-card\" id=\"stage-2\"><h2>2. Accept the agreement and get approved<\/h2><ol><li>Enter your preferred name if asked. Open the beta documents link and read the agreement, software licence and privacy notices.<\/li><li>Close the documents tab to return to the portal. Tick the agreement checkbox. Select <strong>Apply for testing access<\/strong>, or <strong>Accept and continue<\/strong> if you already applied.<\/li><li>Wait for administrator approval. <strong>Application received \u2014 waiting for approval<\/strong> means you have finished this step. Check your email or select <strong>Check my status<\/strong>.<\/li><\/ol><p>Your 14-day trial begins when the administrator approves you. Opening the agreement link alone does not record acceptance.<\/p> <\/section><section class=\"start-card\" id=\"stage-3\"><h2>3. Install and start<\/h2><ol><li>Once approved, select <strong>Download MyCarerHub<\/strong>. Open the downloaded installer, follow Setup and select <strong>Finish<\/strong>. If the download does not start, use the download link that appears. Already installed? Select <strong>I already have MyCarerHub installed<\/strong>.<\/li><li>Select <strong>Continue to Step 3<\/strong> for the first-use instructions. Open the MyCarerHub desktop shortcut if the app has not opened automatically.<\/li><li>On first use, follow the desktop setup prompts to create a <strong>desktop unlock password<\/strong>. On later visits, use that password to unlock this computer\u2019s workspace.<\/li><li>At <strong>Activate your testing access<\/strong>, enter your website email and website password, then the current code from that email account\u2019s authenticator entry.<\/li><li>When access is active, save your recovery code safely. Select <strong>Continue to Overview<\/strong>, add a fictional placement and make your first encrypted backup.<\/li><\/ol><p><strong>Two passwords, two purposes:<\/strong> your website password signs in to your account; your desktop unlock password opens the saved workspace on this computer. Website sign-in does not automatically sign in to the desktop app.<\/p> <p><strong>Need guidance?<\/strong> Select <strong>Show me the next step<\/strong> in the portal. A visual pointer highlights the next field or button. It does not enter details, accept terms or click for you.<\/p> <\/section><section class=\"start-card\"><h2>Your first practice: 1. 2. 3.<\/h2><ol><li><strong>Choose the file.<\/strong> Open Placements and create one fictional placement. Save it and check that its details appear correctly.<\/li><li><strong>Record one task.<\/strong> Open Health, add a fictional appointment, save it and check Calendar. Open the saved appointment to check the date and person. No external reminder is sent.<\/li><li><strong>Save and protect.<\/strong> Reopen your saved information. Open Backups, download an encrypted backup and use <strong>Check a saved backup<\/strong> with its recovery code. Keep a second copy separately, then lock the CRM when finished.<\/li><\/ol><p>Next, use the full User guide for each page, what to enter, why it matters and how to fix common problems.<\/p> <\/section><section class=\"start-card\" id=\"email-setup\"><h2>Optional: set up your email<\/h2><p>You can use the CRM without connecting email. This beta connects to <strong>Gmail<\/strong>; direct iCloud and Outlook connections are not included in this release. Use a Gmail account approved for the beta and fictional test messages only. You need internet access to connect, browse Gmail or send.<\/p> <ol><li><strong>Connect your Gmail account.<\/strong> In the desktop CRM, open <strong>Email<\/strong> in the sidebar, then select <strong>Connect Gmail<\/strong>. On Google\u2019s sign-in screen, choose the intended account, review the requested permissions and continue if you agree. Enter your Google password only on Google\u2019s sign-in screen.<\/li><li><strong>Check the connection.<\/strong> Return to Email and look for <strong>Connected to<\/strong> followed by the correct email address. If it is the wrong account, select <strong>Disconnect Gmail<\/strong>, then connect the intended account. Connecting does not automatically copy your inbox into MyCarerHub.<\/li><li><strong>Save one fictional test email.<\/strong> Choose the correct child or <strong>Household file<\/strong> using the file selector. Select <strong>Browse Gmail<\/strong>, find a fictional test message and select <strong>Preview<\/strong>. Check the contents and attachments, then select <strong>Save this email and attachments to selected file<\/strong> and confirm the destination. Open <strong>Saved in MyCarerHub<\/strong> and check that the message appears in the correct file.<\/li><\/ol><p><strong>Check:<\/strong> the correct Gmail address is connected, and the test message appears in the selected file. A preview alone does not save an email. The beta supports messages up to 2 MB including attachments.<\/p> <h3>If you want to test sending<\/h3><p>Use an agreed test recipient and fictional information. Choose the correct file, open <strong>Write an email<\/strong>, complete the message and select <strong>Save draft to selected file<\/strong>. Saving a draft does not send it. Select <strong>Review and send<\/strong>, check the recipient, message and attachments, then confirm. \u201cAccepted by Gmail\u201d does not confirm delivery; check receipt with your test recipient. If the result is uncertain, check Gmail Sent before trying again.<\/p> <h3>Disconnecting<\/h3><p>In Email, select <strong>Disconnect Gmail<\/strong> and confirm. Emails already saved in MyCarerHub remain there. Use the <strong>Google account permissions<\/strong> link if you also want to review or remove MyCarerHub\u2019s access in Google. Disconnecting does not delete saved correspondence.<\/p> <h3>If connecting or saving fails<\/h3><dl><dt>\u201cGoogle connection settings have not been installed\u201d or Connect Gmail is unavailable.<\/dt><dd>Contact MyCarerHub support. The release needs its Google connection settings; testers do not need to create their own Google Cloud project or API keys.<\/dd><dt>Google blocks access or says the app is unavailable.<\/dt><dd>Check the selected account and internet connection. Your Gmail address may need to be added to the approved beta accounts. Send support the error wording, not passwords or codes. Do not bypass a Google security warning.<\/dd><dt>I cannot find the saved message.<\/dt><dd>Check the selected file, open Saved in MyCarerHub and select Refresh saved emails. Make sure you completed Save this email and attachments rather than only Preview.<\/dd><\/dl><p class=\"notice\"><strong>Beta check still outstanding:<\/strong> live Gmail connection, import, sending and delivery checks have not yet been completed for this prepared release. These instructions describe its current controls; tell support if your screen or result differs.<\/p> <\/section><section class=\"start-card\" id=\"account-help\"><h2>Sign-in help: what to do next<\/h2><dl><dt>No authenticator set up yet?<\/dt><dd>Open the tester portal and complete Show setup code and verification. This is a required security step. Return to the desktop app afterwards and sign in again.<\/dd><dt>The code is rejected.<\/dt><dd>Check that the authenticator entry matches the email you signed in with. Use a fresh six-digit code before it changes. Keep your phone date and time set automatically. Do not delete a working entry or create several entries for the same account. If it still fails, contact support for help.<\/dd><dt>I lost my phone or no longer have the authenticator.<\/dt><dd>Contact admin@managingcare.com.au for an identity-checked recovery process. A password reset alone does not remove two-step verification. Never send a password, code, QR image, setup key or household recovery code.<\/dd><dt>Sign-in succeeded, but editing access was not granted.<\/dt><dd>Open the tester portal and check approval. If it says approved, contact support about this computer\u2019s registration. Once resolved, select Check approval again in the desktop app.<\/dd><dt>There is a connection problem.<\/dt><dd>Reconnect to the internet and try again. Previously verified offline editing lasts only until the expiry shown. Read-only viewing and backups do not activate editing or bypass account verification.<\/dd><\/dl><\/section><section class=\"start-card\"><h2>Which password or code?<\/h2><dl><dt>Website account password<\/dt><dd>For the tester portal and trial account sign-in. Use Reset account password if forgotten.<\/dd><dt>Desktop unlock password<\/dt><dd>For opening your local care workspace. It is separate from the website password; an account-password reset will not unlock local records.<\/dd><dt>Authenticator code<\/dt><dd>A changing six-digit code from the authenticator app you linked to your account. Compatible apps include Google Authenticator, Microsoft Authenticator and 2FAS.<\/dd><dt>Backup recovery code<\/dt><dd>The complete code used to check or recover an encrypted backup. Keep it private; do not send it to support.<\/dd><\/dl><\/section><section class=\"start-card\"><h2>If something goes wrong<\/h2><dl><dt>No reset email?<\/dt><dd>Check spam or junk and confirm the email address. Use the newest reset email. Contact support if it still does not arrive.<\/dd><dt>Awaiting approval or no download?<\/dt><dd>Check your status in the portal. Wait for approval or the approved installer; the website account alone does not provide a download.<\/dd><dt>The website signs me in but I cannot see my records.<\/dt><dd>Open the Windows desktop app. The website manages your testing access; your care workspace is on your computer.<\/dd><dt>I cannot edit, or my saved record is missing.<\/dt><dd>Check Account & trial access. For a missing record, check the selected placement, record type, search and completed-record filters.<\/dd><dt>It says saved but the list did not refresh.<\/dt><dd>Do not press Save again. Reopen the page and check the saved item first.<\/dd><dt>I cannot unlock the desktop app.<\/dt><dd>Resetting your website password will not fix this. On the desktop unlock screen, select Forgot your unlock password? and follow the prompts using your household recovery code. Keep your existing files and backups. Contact support if you cannot continue; never send your recovery code.<\/dd><\/dl><\/section><section class=\"start-card\"><h2>Need a hand?<\/h2><p>Tell us the stage or page, what you tried, what you expected and what happened. Include your app release if available. Check screenshots before sharing; leave out passwords, authenticator codes, recovery codes and children\u2019s information.<\/p> <div class=\"start-actions\"><a href=\"mailto:admin@managingcare.com.au\">Contact MyCarerHub support<\/a><a href=\"https:\/\/mycarerhub.com.au\/index.php\/tester-portal-2\/\">Open tester portal<\/a><\/div><\/section><p class=\"edition\">Getting started \u00b7 Version 1.2 \u00b7 1 November 2026<\/p> <p><\/main><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_2 mch-section mch-footer  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_2 mch-footer-columns  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_3 mch-footer-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_0 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">MyCarerHub<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Helping foster and kinship carers across Australia keep everyday care information connected.<\/p>\n<p class=\"mch-footer-tagline\">Be informed. Be confident.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_4 mch-footer-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_1 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">Explore<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><nav aria-label=\"Footer explore\">\n<ul class=\"mch-footer-links\">\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=16\">For carers<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=17\">How it works<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=20\">Our story<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=22\">Plans and pricing<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=19\">Explore the trial<\/a><\/li>\n<\/ul>\n<\/nav><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_5 mch-footer-column  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_2 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">Help &amp; information<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><nav aria-label=\"Footer help\">\n<ul class=\"mch-footer-links\">\n<li><a href=\"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/\">Getting started guide<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=21\">Help &amp; FAQs<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=18\">How we protect your information<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/index.php\/legal-privacy\/\">Policies, privacy &amp; terms<\/a><\/li>\n<\/ul>\n<\/nav>\n<p class=\"mch-footer-email\"><a href=\"mailto:admin@managingcare.com.au\">admin@managingcare.com.au<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_3 mch-footer-details  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_6  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><strong>Acknowledgement of Country<\/strong><\/p>\n<p>Care Resource Management Pty Ltd acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders past, present, and emerging.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>MyCarerHub is a product of <strong>Care Resource Management Pty Ltd<\/strong>. <span class=\"mch-footer-abn\">ABN 60 701 831 889<\/span><\/p>\n<p>MyCarerHub is in development. Beta access is being prepared. Family photographs are AI-generated illustrations.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp &amp; FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"MyCarerHub\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Getting started with MyCarerHub - MyCarerHub\" \/>\n\t\t<meta property=\"og:description\" content=\"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp &amp; FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1720\" \/>\n\t\t<meta property=\"og:image:height\" content=\"914\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-10-31T05:05:20+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-11-01T05:14:32+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Getting started with MyCarerHub - MyCarerHub\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp &amp; FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mycarerhub.com.au\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#listItem\",\"name\":\"Getting started with MyCarerHub\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#listItem\",\"position\":2,\"name\":\"Getting started with MyCarerHub\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/#organization\",\"name\":\"Care Resource Management Pty Ltd\",\"description\":\"Australian company developing MyCarerHub to help foster and kinship carers organise everyday care information.\",\"url\":\"https:\\\/\\\/mycarerhub.com.au\\\/\",\"email\":\"admin@mycarerhub.com.au\",\"telephone\":\"+61404527500\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/mycarerhub.com.au\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#organizationLogo\",\"width\":1720,\"height\":914,\"caption\":\"MyCarerHub logo\"},\"image\":{\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#webpage\",\"url\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/\",\"name\":\"Getting started with MyCarerHub - MyCarerHub\",\"description\":\"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp & FAQsExplore the betaTester sign in Windows beta \\u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional\",\"inLanguage\":\"en-AU\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/index.php\\\/getting-started\\\/#breadcrumblist\"},\"datePublished\":\"2026-10-31T05:05:20+00:00\",\"dateModified\":\"2026-11-01T05:14:32+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/#website\",\"url\":\"https:\\\/\\\/mycarerhub.com.au\\\/\",\"name\":\"MyCarerHub\",\"inLanguage\":\"en-AU\",\"publisher\":{\"@id\":\"https:\\\/\\\/mycarerhub.com.au\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Getting started with MyCarerHub - MyCarerHub","description":"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp & FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional","canonical_url":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/mycarerhub.com.au#listItem","position":1,"name":"Home","item":"https:\/\/mycarerhub.com.au","nextItem":{"@type":"ListItem","@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#listItem","name":"Getting started with MyCarerHub"}},{"@type":"ListItem","@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#listItem","position":2,"name":"Getting started with MyCarerHub","previousItem":{"@type":"ListItem","@id":"https:\/\/mycarerhub.com.au#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/mycarerhub.com.au\/#organization","name":"Care Resource Management Pty Ltd","description":"Australian company developing MyCarerHub to help foster and kinship carers organise everyday care information.","url":"https:\/\/mycarerhub.com.au\/","email":"admin@mycarerhub.com.au","telephone":"+61404527500","logo":{"@type":"ImageObject","url":"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png","@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#organizationLogo","width":1720,"height":914,"caption":"MyCarerHub logo"},"image":{"@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#organizationLogo"}},{"@type":"WebPage","@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#webpage","url":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/","name":"Getting started with MyCarerHub - MyCarerHub","description":"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp & FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional","inLanguage":"en-AU","isPartOf":{"@id":"https:\/\/mycarerhub.com.au\/#website"},"breadcrumb":{"@id":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/#breadcrumblist"},"datePublished":"2026-10-31T05:05:20+00:00","dateModified":"2026-11-01T05:14:32+00:00"},{"@type":"WebSite","@id":"https:\/\/mycarerhub.com.au\/#website","url":"https:\/\/mycarerhub.com.au\/","name":"MyCarerHub","inLanguage":"en-AU","publisher":{"@id":"https:\/\/mycarerhub.com.au\/#organization"}}]},"og:locale":"en_US","og:site_name":"MyCarerHub","og:type":"article","og:title":"Getting started with MyCarerHub - MyCarerHub","og:description":"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp &amp; FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional","og:url":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/","og:image":"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png","og:image:secure_url":"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png","og:image:width":1720,"og:image:height":914,"article:published_time":"2026-10-31T05:05:20+00:00","article:modified_time":"2026-11-01T05:14:32+00:00","twitter:card":"summary_large_image","twitter:title":"Getting started with MyCarerHub - MyCarerHub","twitter:description":"Skip to main content HomeFor carersHow it worksSecurityOur storyHelp &amp; FAQsExplore the betaTester sign in Windows beta \u00b7 Getting started Get started in 3 stepsStart on the MyCarerHub website and select Tester portal. You do not need a special link from support. The portal shows your next step whenever you return. Windows 11 beta: fictional","twitter:image":"https:\/\/mycarerhub.com.au\/wp-content\/uploads\/2026\/09\/00b4cf17-28a6-4ed7-8ff0-56baa6613f6e.png"},"aioseo_meta_data":[],"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/mycarerhub.com.au\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tGetting started with MyCarerHub\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/mycarerhub.com.au"},{"label":"Getting started with MyCarerHub","link":"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/"}],"_links":{"self":[{"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":15,"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"predecessor-version":[{"id":207,"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/pages\/136\/revisions\/207"}],"wp:attachment":[{"href":"https:\/\/mycarerhub.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}