{"id":17,"date":"2026-09-08T07:35:23","date_gmt":"2026-09-08T07:35:23","guid":{"rendered":"https:\/\/mycarerhub.com.au\/?page_id=17"},"modified":"2026-10-31T06:21:49","modified_gmt":"2026-10-31T06:21:49","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/mycarerhub.com.au\/index.php\/how-it-works\/","title":{"rendered":"How it works"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0 mch-section mch-site-header et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_4 et_pb_column et_pb_column_0 mch-brand-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style>\/* MyCarerHub shared website styles \u2014 restrained colour, aligned typography. *\/.mch-section{--mch-ink:#29323d;--mch-grey:#f4f5f7;--mch-yellow:#e7d045;--mch-purple:#6d2ea3;color:var(--mch-ink);font-family:Inter,Arial,Helvetica,sans-serif}.mch-section,.mch-section *{box-sizing:border-box}.mch-section.et_pb_section{padding:72px 0!important}.mch-section.et_pb_section>.et_pb_row{width:calc(100% - 64px)!important;max-width:1180px!important;padding:0!important;margin:0 auto 28px!important}.mch-section.et_pb_section>.et_pb_row:last-child{margin-bottom:0!important}.mch-section .et_pb_text{font-family:Inter,Arial,Helvetica,sans-serif!important;font-size:17px!important;line-height:1.75!important;color:var(--mch-ink)!important;margin-bottom:24px!important}.mch-section .et_pb_text p{font-family:inherit!important;font-size:inherit;line-height:inherit;padding-bottom:0!important;margin:0 0 18px!important}.mch-section .et_pb_text p:last-child{margin-bottom:0!important}.mch-section .et_pb_heading{margin:0 0 24px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container .et_pb_module_heading{font-family:Inter,Arial,Helvetica,sans-serif!important;font-weight:700!important;color:#29323d!important;padding:0!important;line-height:1.18!important;letter-spacing:-.8px!important;text-wrap:balance}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h1.et_pb_module_heading{font-size:54px!important;letter-spacing:-1.6px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h2.et_pb_module_heading{font-size:36px!important}.mch-section.et_pb_section .et_pb_heading .et_pb_heading_container h3.et_pb_module_heading{font-size:24px!important;letter-spacing:-.35px!important}.mch-section .mch-section-label.et_pb_text{margin-bottom:18px!important}.mch-section .mch-eyebrow{font-size:12px!important;font-weight:700;letter-spacing:1.25px;line-height:1.5!important;text-transform:uppercase;color:var(--mch-purple)}.mch-section .mch-meta{font-size:13px!important;line-height:1.6!important;color:#5b626c}.mch-section a{color:#6d2ea3;text-underline-offset:4px}.mch-section a:focus-visible,.mch-section summary:focus-visible{outline:3px solid #6d2ea3;outline-offset:5px;border-radius:4px}.mch-section .et_pb_button_module_wrapper{margin-bottom:0!important}.mch-section .et_pb_button{display:inline-flex!important;align-items:center;justify-content:center;min-height:48px;padding:13px 20px!important;font-family:Inter,Arial,Helvetica,sans-serif!important;font-size:15px!important;font-weight:700!important;line-height:1.35!important;border:2px solid #e7d045!important;border-radius:6px!important;background:#e7d045!important;color:#29323d!important;text-decoration:none!important;box-shadow:none!important;transition:background-color .16s,border-color .16s!important}.mch-section .et_pb_button:after{display:none!important}.mch-section .et_pb_button:hover{background:#dcc43b!important;border-color:#dcc43b!important;padding:13px 20px!important;transform:none!important}.mch-section .mch-button-secondary .et_pb_button,.mch-section .et_pb_button.mch-button-secondary{background:#fff!important;border-color:#29323d!important}.mch-section .mch-button-secondary .et_pb_button:hover,.mch-section .et_pb_button.mch-button-secondary:hover{background:#f4f5f7!important;border-color:#29323d!important}.mch-section ul,.mch-section ol{padding-left:1.25em;line-height:1.75}.mch-section li{padding-bottom:8px}.mch-section .et_pb_text,.mch-section .et_pb_heading{overflow-wrap:break-word}.mch-section .mch-reading-column{width:100%!important;max-width:920px}.mch-section .mch-reading-column .et_pb_heading:not(:first-child){margin-top:30px!important}.mch-section .mch-reading-column .mch-section-label+.et_pb_heading{margin-top:0!important}\/* One compact header. 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This walkthrough shows the intended everyday workflow. MyCarerHub is in development; the trial guide identifies what is available in each release.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_2 mch-section mch-how-section mch-how-navigation et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_2  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_3  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style>\/* How it works: five stages, real text and labelled workflow illustrations. 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schedule(); });    else desktop.addListener(function () { menu.open = false; schedule(); });    if ('ResizeObserver' in window) {      var observer = new ResizeObserver(schedule);      observer.observe(slot);      observer.observe(bar);      stages.forEach(function (stage) { observer.observe(stage); });    }    if (document.fonts && document.fonts.ready) document.fonts.ready.then(schedule);    sync();    var initialTarget = stages.find(function (stage) { return '#' + stage.id === window.location.hash; });    if (initialTarget) initialTarget.scrollIntoView({behavior:'auto',block:'start'});  }  if (document.readyState === 'loading') document.addEventListener('DOMContentLoaded',init,{once:true});  else init();})();<\/script><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-nav-slot\"><div class=\"mch-how-nav-shell\"><nav class=\"mch-how-desktop-nav\" aria-label=\"Walkthrough stages\"><a href=\"#how-step-1\"><span>01<\/span> Set up<\/a><a href=\"#how-step-2\"><span>02<\/span> Start your day<\/a><a href=\"#how-step-3\"><span>03<\/span> Record details<\/a><a href=\"#how-step-4\"><span>04<\/span> Follow through<\/a><a href=\"#how-step-5\"><span>05<\/span> Review & share<\/a><\/nav><details class=\"mch-how-mobile-menu\"><summary><span>Jump to a stage<\/span><span class=\"mch-how-nav-current\">01 Set up<\/span><\/summary><nav aria-label=\"Walkthrough stages on small screens\"><a href=\"#how-step-1\"><span>01<\/span> Set up<\/a><a href=\"#how-step-2\"><span>02<\/span> Start your day<\/a><a href=\"#how-step-3\"><span>03<\/span> Record details<\/a><a href=\"#how-step-4\"><span>04<\/span> Follow through<\/a><a href=\"#how-step-5\"><span>05<\/span> Review & share<\/a><\/nav><\/details><\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"how-step-1\" class=\"et_d4_element et_pb_section et_pb_section_3 mch-section mch-how-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_3  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_4  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_3\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-stage mch-how-gold\"><div class=\"mch-how-stage-heading\"><span class=\"mch-how-number\">01<\/span><\/p> <div><h2>Set up your household and placements.<\/h2><p class=\"mch-how-lead\">Begin with who is in your care and the arrangements supporting them.<\/p> <\/div><\/div><ol class=\"mch-how-flow\"><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"m2 11 10-8 10 8M5 9v12h14V9M9 21v-7h6v7\"\/><\/svg><\/span><br \/><h3>Your household<\/h3><p>Record carer details and the people who support your household.<\/p> <\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><circle cx=\"12\" cy=\"7\" r=\"3\"\/><path d=\"M5 21v-3a7 7 0 0 1 14 0v3M8 21v-4m8 4v-4\"\/><\/svg><\/span><br \/><h3>Each placement<\/h3><p>Add the child or young person, the care arrangement and important dates.<\/p> <\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h9l5 5v15H5zM14 2v6h5M9 12h6m-6 4h6\"\/><\/svg><\/span><br \/><h3>The essential details<\/h3><p>Record key contacts, authorities and documents, including anything still to obtain.<\/p> <\/li><\/ol><div class=\"mch-how-takeaway\"><strong>A starting point you can build on.<\/strong><\/p> <p>Shared details can be reused in relevant records. Information that is missing at setup can be added as it becomes available.<\/p> <p>As care arrangements change, update the relevant records, keeping temporary stays distinct from the underlying placement.<\/p> <\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"how-step-2\" class=\"et_d4_element et_pb_section et_pb_section_4 mch-section mch-how-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_4  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_5  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_4\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-stage mch-how-blue\"><div class=\"mch-how-stage-heading\"><span class=\"mch-how-number\">02<\/span><\/p> <div><h2>Start with your overview.<\/h2><p class=\"mch-how-lead\">Check upcoming commitments and matters needing attention, then open the item you want to work on.<\/p> <\/div><\/div><div class=\"mch-how-explainer\"><figure class=\"mch-how-board\"><figcaption>Overview \u00b7 workflow illustration<\/figcaption><div class=\"mch-how-board-body\"><div class=\"mch-how-board-title\"><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"m2 11 10-8 10 8M5 9v12h14V9M9 21v-7h6v7\"\/><\/svg><\/span><\/p> <div><h3>Your household at a glance<\/h3><p>A starting point for the day\u2019s care.<\/p> <\/div><\/div><div class=\"mch-how-metrics\"><div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><circle cx=\"12\" cy=\"7\" r=\"3\"\/><path d=\"M5 21v-3a7 7 0 0 1 14 0v3M8 21v-4m8 4v-4\"\/><\/svg><\/span><\/p> <h4>Current placements<\/h4><p>Open the right child\u2019s workspace.<\/p> <\/div><div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M8 2v6m8-6v6M3 11h18m-14 5 3 3 7-6\"\/><\/svg><\/span><\/p> <h4>Open tasks<\/h4><p>Review what needs following up.<\/p> <\/div><div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M8 2v6m8-6v6M3 11h18m-14 5 3 3 7-6\"\/><\/svg><\/span><\/p> <h4>Next 14 days<\/h4><p>See appointments and reviews.<\/p> <\/div><div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h14v20l-3-2-4 2-4-2-3 2zM8 7h8m-8 4h8m-8 5h3\"\/><\/svg><\/span><\/p> <h4>Outstanding expenses<\/h4><p>Check financial follow-up.<\/p> <\/div><\/div><div class=\"mch-how-attention\"><strong>Action required<\/strong><\/p> <p>Review matters needing attention and open the relevant record.<\/p> <\/div><\/div><\/figure><aside class=\"mch-how-notes\" aria-label=\"Using the overview\"><h3>Choose your starting point<\/h3><ol><li><strong>Open a placement.<\/strong><span>Go straight to a child or young person\u2019s care information.<\/span><\/li><li><strong>Check a commitment.<\/strong><span>Use the calendar to see the time, place and related details.<\/span><\/li><li><strong>Follow up an action.<\/strong><span>Open the matter that needs a response or update.<\/span><\/li><\/ol><\/aside><\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"how-step-3\" class=\"et_d4_element et_pb_section et_pb_section_5 mch-section mch-how-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_5  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_6  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_5\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-stage mch-how-teal\"><div class=\"mch-how-stage-heading\"><span class=\"mch-how-number\">03<\/span><\/p> <div><h2>Record the everyday details.<\/h2><p class=\"mch-how-lead\">Work within the right child\u2019s records, so information and supporting documents stay associated with their care.<\/p> <\/div><\/div><div class=\"mch-how-explainer\"><figure class=\"mch-how-board\"><figcaption>Child workspace \u00b7 workflow illustration<\/figcaption><div class=\"mch-how-board-body\"><div class=\"mch-how-board-title\"><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><circle cx=\"12\" cy=\"7\" r=\"3\"\/><path d=\"M5 21v-3a7 7 0 0 1 14 0v3M8 21v-4m8 4v-4\"\/><\/svg><\/span><\/p> <div><h3>The selected child or young person<\/h3><p>Keep each child\u2019s records distinct.<\/p> <\/div><\/div><ul class=\"mch-how-topics\"><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M9 3h6v6h6v6h-6v6H9v-6H3V9h6z\"\/><\/svg><\/span><span>Health<\/span><\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"m2 8 10-5 10 5-10 5zM6 10v7c4 3 8 3 12 0v-7M22 8v8\"\/><\/svg><\/span><span>Education<\/span><\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><circle cx=\"9\" cy=\"7\" r=\"3\"\/><path d=\"M2 21v-3a7 7 0 0 1 14 0v3M16 4a3 3 0 0 1 0 6m3 4a6 6 0 0 1 3 5v2\"\/><\/svg><\/span><span>People<\/span><\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M20 5c-3-3-6-1-8 1-2-2-5-4-8-1-4 4 1 9 8 15 7-6 12-11 8-15Z\"\/><\/svg><\/span><span>Family time<\/span><\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h9l5 5v15H5zM14 2v6h5M9 12h6m-6 4h6\"\/><\/svg><\/span><span>Documents<\/span><\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"m2 11 10-8 10 8M5 9v12h14V9M9 21v-7h6v7\"\/><\/svg><\/span><span>Care history<\/span><\/li><\/ul><div class=\"mch-how-linked\"><div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M8 2v6m8-6v6M3 11h18m-14 5 3 3 7-6\"\/><\/svg><\/span><strong>Appointment record<\/strong><\/div><p><span aria-hidden=\"true\">\u2193<\/span><\/p> <div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h9l5 5v15H5zM14 2v6h5M9 12h6m-6 4h6\"\/><\/svg><\/span><strong>Related document<\/strong><\/div><p><span aria-hidden=\"true\">\u2193<\/span><\/p> <div><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M21 11a8 8 0 0 1-8 8H7l-4 3v-7a8 8 0 0 1 10-12 8 8 0 0 1 8 8Z\"\/><path d=\"M8 9h8m-8 4h5\"\/><\/svg><\/span><strong>Follow-up action<\/strong><\/div><p>One fictional example, linked to the same child.<\/p> <\/div><\/div><\/figure><aside class=\"mch-how-notes\" aria-label=\"Recording an everyday detail\"><h3>Keep the record connected<\/h3><ol><li><strong>Select the child and subject.<\/strong><span>Open the relevant area, such as health, education or communication.<\/span><\/li><li><strong>Record what happened.<\/strong><span>Add the date, relevant people and the information you need to retain.<\/span><\/li><li><strong>Link the supporting detail.<\/strong><span>Associate the document and any next action with the appropriate record.<\/span><\/li><\/ol><\/aside><\/div><div class=\"mch-how-takeaway\"><strong>Use the details already recorded.<\/strong><\/p> <p>Select existing people and shared information where available. Historical entries retain the context of the event or decision they describe.<\/p> <\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"how-step-4\" class=\"et_d4_element et_pb_section et_pb_section_6 mch-section mch-how-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_6  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_7  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_6\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-stage mch-how-sage\"><div class=\"mch-how-stage-heading\"><span class=\"mch-how-number\">04<\/span><\/p> <div><h2>Turn information into follow-up.<\/h2><p class=\"mch-how-lead\">Give the next step a clear owner and date, then return to record progress and the outcome.<\/p> <\/div><\/div><ol class=\"mch-how-flow\"><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h9l5 5v15H5zM14 2v6h5M9 12h6m-6 4h6\"\/><\/svg><\/span><br \/><h3>Record<\/h3><p>Keep the relevant event, conversation or concern.<\/p> <\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><circle cx=\"9\" cy=\"7\" r=\"3\"\/><path d=\"M2 21v-3a7 7 0 0 1 14 0v3M16 4a3 3 0 0 1 0 6m3 4a6 6 0 0 1 3 5v2\"\/><\/svg><\/span><br \/><h3>Action<\/h3><p>Identify the next step, responsible person and due date.<\/p> <\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M8 2v6m8-6v6M3 11h18m-14 5 3 3 7-6\"\/><\/svg><\/span><br \/><h3>Follow-up<\/h3><p>Review progress and record the response or update.<\/p> <\/li><li><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M21 11a8 8 0 0 1-8 8H7l-4 3v-7a8 8 0 0 1 10-12 8 8 0 0 1 8 8Z\"\/><path d=\"M8 9h8m-8 4h5\"\/><\/svg><\/span><br \/><h3>Outcome<\/h3><p>Record what was resolved and any further action.<\/p> <\/li><\/ol><div class=\"mch-how-takeaway\"><strong>A cycle you return to as care continues.<\/strong><\/p> <p>An outcome may lead to another action or review. Recording and follow-up remain part of everyday use after the initial setup.<\/p> <\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div id=\"how-step-5\" class=\"et_d4_element et_pb_section et_pb_section_7 mch-section mch-how-section et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_7  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_8  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_7\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"mch-how-stage mch-how-gold\"><div class=\"mch-how-stage-heading\"><span class=\"mch-how-number\">05<\/span><\/p> <div><h2>Prepare information to share.<\/h2><p class=\"mch-how-lead\">Use the records you have built to prepare a clear account, then review it before it leaves your care workspace.<\/p> <\/div><\/div><div class=\"mch-how-report-layout\"><div class=\"mch-how-report-steps\"><ol><li><strong>Choose the scope.<\/strong><span>Select the child or household, report type and relevant period.<\/span><\/li><li><strong>Prepare the report.<\/strong><span>Bring together the relevant information and supporting history.<\/span><\/li><li><strong>Review before sharing.<\/strong><span>Check accuracy, relevance and who should receive the information.<\/span><\/li><li><strong>Use the supported output.<\/strong><span>Export or prepare sharing through the workflow available in your release.<\/span><\/li><\/ol><\/div><figure class=\"mch-how-report\"><figcaption>Report review \u00b7 illustrative layout<\/figcaption><div class=\"mch-how-report-sheet\"><span class=\"mch-how-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" focusable=\"false\"><path d=\"M5 2h9l5 5v15H5zM14 2v6h5M9 12h6m-6 4h6\"\/><\/svg><\/span><\/p> <h3>Follow-up report<\/h3><p class=\"mch-how-report-sub\">Selected child \u00b7 selected period<\/p> <dl><div><dt>What needs attention<\/dt><dd>Relevant matters selected for this report.<\/dd><\/div><div><dt>What has happened<\/dt><dd>Dates, communication and recorded responses.<\/dd><\/div><div><dt>What happens next<\/dt><dd>Outstanding actions and requested follow-up.<\/dd><\/div><\/dl><p class=\"mch-how-review-mark\">Review the content and intended recipient<\/p> <\/div><\/figure><\/div><div class=\"mch-how-takeaway\"><strong>Sharing is a deliberate step.<\/strong><\/p> <p>Restricted carer administration and advocacy records stay outside routine reports and handovers unless deliberately selected through an authorised review.<\/p> <\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_8 mch-section mch-trial-invitation et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_8 mch-invitation-card  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_9 mch-invitation-copy  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_1 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_heading\">Help shape a more useful MyCarerHub.<\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>We are preparing a trial with ten participants: foster and kinship carers and child safety sector employees. Practical feedback will help us improve everyday workflows before a wider release.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper  et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_d4_element et_pb_button_0 mch-button-primary et_pb_bg_layout_light et_block_module\" href=\"https:\/\/mycarerhub.com.au\/?page_id=19\">Explore the trial<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_9 mch-section mch-footer et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_9 mch-footer-columns  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_10 mch-footer-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_2 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">MyCarerHub<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Helping foster and kinship carers across Australia keep everyday care information connected.<\/p>\n<p class=\"mch-footer-tagline\">Be informed. Be confident.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_11 mch-footer-column  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_3 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">Explore<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><nav aria-label=\"Footer explore\">\n<ul class=\"mch-footer-links\">\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=16\">For carers<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=17\">How it works<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=20\">Our story<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=22\">Plans and pricing<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=19\">Explore the trial<\/a><\/li>\n<\/ul>\n<\/nav><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_12 mch-footer-column  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_heading et_pb_heading_4 et_pb_bg_layout_\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_heading_container\"><h3 class=\"et_pb_module_heading\">Help & information<\/h3><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><nav aria-label=\"Footer help\">\n<ul class=\"mch-footer-links\">\n<li><a href=\"https:\/\/mycarerhub.com.au\/index.php\/getting-started\/\">Getting started guide<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=21\">Help &amp; FAQs<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/?page_id=18\">How we protect your information<\/a><\/li>\n<li><a href=\"https:\/\/mycarerhub.com.au\/index.php\/legal-privacy\/\">Policies, privacy &amp; terms<\/a><\/li>\n<\/ul>\n<\/nav>\n<p class=\"mch-footer-email\"><a href=\"mailto:admin@managingcare.com.au\">admin@managingcare.com.au<\/a><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_10 mch-footer-acknowledgement  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_13  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><strong>Acknowledgement of Country<\/strong><\/p>\n<p>Care Resource Management Pty Ltd acknowledges the Traditional Custodians of the lands on which we work and live. We pay our respects to Elders past, present, and emerging.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_11 mch-footer-details  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_14  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>MyCarerHub is a product of <strong>Care Resource Management Pty Ltd<\/strong>. <span class=\"mch-footer-abn\">ABN 60 701 831 889<\/span><\/p>\n<p>MyCarerHub is in development. Beta access is being prepared. Family photographs are AI-generated illustrations.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template-blank.php","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"See MyCarerHub&#039;s planned approach to organising care information, recording updates and following through. 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