For carers across Australia
Support for the everyday work behind caring.
Caring involves preparing, noticing, recording and following up - often when a multitude of people and services are involved. MyCarerHub is being developed around these responsibilities for foster, kinship, permanent and respite carers.
A view around each child
The responsibilities surrounding each child.
These areas often overlap. A health appointment may affect school attendance; a change in care may involve new people and documents. The design brings them around the individual child while keeping each child’s records distinct.
Child or young person
Health & medication
Current medicines, allergies, authorities, appointments and advice from health professionals. Education & learning
School contacts, reports, learning and behaviour plans, attendance and transport arrangements. Family, identity & culture
Important relationships, family time, cultural connections and the things that matter to each child. People & services
Who is involved, their role, how to contact them and the support or decisions they contribute. Documents & decisions
Authorities, plans, correspondence and supporting records, with their dates and review needs. Care arrangements
Placement details, temporary stays and transitions, including the people and dates involved.
The practical work
The work that keeps care organised.
Appointments & follow-up
Communication & advocacy
Expenses & supporting records
When care arrangements change.
A temporary stay and the end of a placement are different events. The design records each appropriately, preserving the underlying placement during a temporary arrangement and keeping a clear account of changes.
A clear care history
- Temporary arrangementsA separate stay or absence, with its own dates and return details.
- TransitionsPreparation, agreed steps and the people supporting the move.
- Placement changesThe ending or new arrangement, its decisions and required handover.
Access, handover and retention must follow the applicable requirements. A connected history does not mean carers can keep records indefinitely.
Help shape a more useful MyCarerHub.
We are preparing a trial with ten participants: foster and kinship carers and child safety sector employees. Practical feedback will help us improve everyday workflows before a wider release.